This Privacy Notice describes how Venice Real Estate collects, processes and protects personal data of users accessing and interacting with the website
https://www.venicerealestate.it/, in accordance with Regulation (EU) 2016/679 (“GDPR”) and applicable national data protection legislation.
This notice also takes into consideration the principles established by the European data protection authorities regarding transparency and information requirements for users when personal data is collected online.
Data Controller
The Data Controller responsible for processing personal data collected through this website is:
VENICE REAL ESTATE SRL
San Marco 1130
30124 Venezia, Italia
Personal data relating to the web services of this website is processed at the headquarters of Venice Real Estate and by authorised personnel specifically appointed to process such data.
Personal data will not be disclosed or disseminated. Data provided voluntarily by users through contact forms, information requests or newsletter subscription forms will only be processed for the purposes related to the requested service and in accordance with this Privacy Notice.
Categories of personal data processed
Browsing data
During normal operation, the IT systems and software procedures used to operate this website collect certain personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to identify users directly, but may allow identification through processing and association with information held by third parties.
Such data includes IP addresses, domain names of computers used by visitors, URI addresses of requested resources, time of requests, methods used to submit requests to the server, size of files received, server response status codes and other parameters relating to the user’s operating system and IT environment.
This data is processed exclusively for technical purposes, including ensuring the correct operation of the website, maintaining security and obtaining anonymous statistical information regarding website usage.
Data provided voluntarily by users
The voluntary sending of emails to the addresses indicated on this website or the completion of online forms results in the acquisition of the user’s contact details and any additional personal information included in the communication.
Such data is processed exclusively to respond to requests submitted by users, provide requested information, manage communications and perform related activities requested by the user.
Newsletter subscription
Users may voluntarily subscribe to the Venice Real Estate newsletter by completing the dedicated subscription form available on this website.
The personal data collected through the newsletter form consists of:
- Name;
- Email address.
These data are processed for the purpose of managing the newsletter subscription and sending communications relating to Venice Real Estate, including news, updates, information on properties, services and activities offered by the company.
The legal basis for this processing is the user’s consent, provided by voluntarily completing the newsletter subscription form and requesting to receive communications.
The user may withdraw consent at any time by clicking on the unsubscribe link included in each newsletter communication or by contacting Venice Real Estate at:
[email protected]
Withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal.
Newsletter management platforms
For the management, organisation and delivery of newsletter communications, Venice Real Estate uses specialised third-party digital platforms, including Dotdigital and Apimo.
Dotdigital
Dotdigital is a customer engagement and marketing automation platform used to manage newsletter campaigns and electronic communications.
Through Dotdigital, Venice Real Estate may process subscriber information such as name and email address in order to:
- manage newsletter contact lists;
- send newsletters and communications requested by users;
- ensure the correct delivery of communications;
- manage subscription preferences and opt-out requests.
Where enabled by Venice Real Estate, Dotdigital may also provide statistical information regarding newsletter performance, such as delivery status and user interaction data, exclusively for the purpose of improving communication effectiveness and service quality.
Dotdigital processes personal data on behalf of Venice Real Estate and, where applicable, acts as a Data Processor pursuant to Article 28 GDPR.
Apimo
Apimo is a real estate management and customer relationship management platform used by Venice Real Estate to organise and manage professional contacts, property-related information and customer relationship activities.
Personal data collected through the newsletter subscription form may be processed within Apimo in order to maintain updated contact records, manage relationships with users and coordinate communications relating to Venice Real Estate services.
Apimo processes personal data according to the instructions provided by Venice Real Estate and, where applicable, acts as a Data Processor pursuant to Article 28 of Regulation (EU) 2016/679.
Venice Real Estate selects service providers that provide appropriate technical and organisational measures to ensure the protection of personal data and requires such providers to process data exclusively for the purposes specified by the Data Controller.
Recipients of personal data
Personal data may be accessed by authorised employees and collaborators of Venice Real Estate who need to process such information in order to perform their professional duties.
Personal data may also be shared with external service providers appointed as Data Processors, including technology providers supporting website management, customer relationship management, newsletter delivery and IT services.
Personal data will not be sold, publicly disclosed or transferred to third parties for purposes unrelated to the services requested by users.
International transfers of personal data
Some technology service providers used by Venice Real Estate may process personal data outside the European Economic Area (EEA).
Where such transfers take place, Venice Real Estate ensures that they are carried out in compliance with Chapter V of Regulation (EU) 2016/679, using appropriate safeguards such as an adequacy decision of the European Commission or Standard Contractual Clauses approved by the European Commission, where applicable.
Retention period
Personal data is processed and stored only for the period necessary to achieve the purposes for which it was collected.
Data collected for newsletter subscription purposes will be retained until the user withdraws consent or requests deletion, unless further retention is required by applicable law or necessary to protect the legitimate interests of the Data Controller.
Browsing data is retained only for the period necessary to ensure the correct operation and security of the website, or for longer periods where required by law.
Optional nature of providing personal data
Providing personal data through contact forms or the newsletter subscription form is voluntary.
Failure to provide the required data may prevent Venice Real Estate from responding to requests submitted by users or from providing the newsletter subscription service.
Data processing methods and security measures
Personal data is processed using electronic and organisational procedures appropriate to the purposes for which it is collected.
Venice Real Estate adopts appropriate technical and organisational security measures designed to prevent accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data.
Rights of data subjects
Users, as data subjects, may exercise the rights provided for by Articles 15 to 22 of Regulation (EU) 2016/679, including:
- the right to obtain confirmation as to whether personal data concerning them is being processed;
- the right to access their personal data and receive information about its processing;
- the right to request correction, updating or completion of inaccurate or incomplete data;
- the right to request deletion of personal data under the conditions provided by law;
- the right to request restriction of processing;
- the right to object to processing carried out on legitimate grounds;
- the right to data portability where applicable;
- the right to withdraw consent at any time when processing is based on consent.
Requests relating to the exercise of these rights may be sent to:
VENICE REAL ESTATE SRL
San Marco 1130
30124 Venezia, Italia
Email: [email protected]
Complaints to the Supervisory Authority
Users who believe that their personal data has been processed in violation of applicable data protection legislation have the right to lodge a complaint with the competent supervisory authority, in particular the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali), in accordance with Article 77 of Regulation (EU) 2016/679.
Protection of minors
This website and its services are not intended for users under the age of 18.
Minors under the age of 18 must not provide personal information through this website without the consent of their parents or legal guardian, unless otherwise permitted by applicable legislation.
Updates to this Privacy Notice
Venice Real Estate reserves the right to update this Privacy Notice whenever necessary, for example to comply with changes in applicable legislation or modifications to the services provided.
The updated version will always be available on this website.
For any further information regarding privacy protection, the processing of personal data or the use of information collected through this website, please contact: